of the Unsubscribe By Email feature including
the List-Unsubscribe Header
supports a feature for unsubscribing by sending
an email to a particular email account.
This is most useful for automated removals using
the List-Unsubscribe header. This header
is recognized by major ISP's such as GMail and
Hotmail. By including this header, Gmail
can add a simple "Unsubscribe From this
sender" at the top of each email. If
the subscriber clicks the unsubscribe option,
Gmail sends an automated unsubscribe request
back to eNewsletter Pro and the person is
removed and added to the opt out list.
Here is an
example of what the user would see in Gmail:
How do I
enable this feature?
The feature is
enabled in the overall administrator console
under setup in the section "Information for
Unsubscribe By Email Option". You must
enter the email address that will be used for
this feature along with the POP3 server and
login information for eNewsletter Pro to
automatically download the email messages.
Do not use a personal email account or
eNewsletter Pro will login and delete the
messages. If you do use a personal
account, leave the POP3 server field empty and
realize that you must manually handle any
unsubscribe requests you receive.
automatically include the List-Unsubscribe
header in each email check that option.
The header will appears like this:
If you wish you
can also set the feature to keep a copy of each
unsubscribe request. These files are
placed in a folder called
(Variable Envelope Return Paths): This
option allows you to more accurately track each
unsubscribe request by including the
SubscriberID in the actual email.
Before turning on this
option you must verify the email account is
setup to support this.
This feature may require a separate
domain just for these unsubscribe email request.
If turned on the SubscriberID is appended to the
email address right before the @ symbol.
For example, if your email address is
email@example.com and an email is
sent to SubscriberID=876 then then unsubscribe
email address becomes
As you can see
this requires the email account for
somedomain.com to be a catch-all email account
since the email alias is different for each
subscriber. That is why a separate domain
might be required to use this feature.
Consult your email server documentation to
determine if VERPS is supported.
you are not using VERPS and an unsubscribe
request is received, the subscriber is removed
from all User/Site accounts if the original
email headers are unavailable. When using
VERPS they are removed only from the specific
User/Site account matching their SubscriberID.
To learn more
about the List-Unsubscribe header, visit: